Operations Solutions Partner - Systems, Automation & AI - #1113468

About the Organization

Our client is a mission-driven organization at the forefront of food innovation and sustainability. They are expanding rapidly across Asia-Pacific, including Korea and Japan, and are seeking a tech-savvy operations leader to help build scalable systems and processes that empower their growing team.

The Opportunity

As Operations Solutions Partner (APAC), you will be the go-to expert for systems, automation, and process optimization. You'll partner with senior leadership to design and implement solutions that improve efficiency, drive adoption of digital tools, and embed AI-powered workflows across the organization.

This is a hands-on, high-impact role for someone who thrives on solving operational challenges with technology and enjoys enabling teams through smart systems and change management.

Key Responsibilities

• Act as a strategic advisor to the VP of Operations, identifying gaps and implementing scalable solutions across APAC.
• Own and optimize core platforms (Asana, Salesforce, Slack, Google Workspace), including administration, SOP creation, onboarding resources, and team training.
• Design and improve workflows for OKR tracking, budget planning, and HR processes.
• Research and implement AI-powered tools and automation (e.g., Zapier, Make.com) to streamline operations.
• Establish best practices for data governance, cybersecurity, and responsible AI use, and deliver training to ensure compliance.
• Support regional teams in Korea and Japan with process alignment and system adoption.

What We're Looking For

• Education & Experience:

  • Bachelor's degree in Business Administration, Operations Management, Computer Science, or related field.
  • 5+ years in operations, systems optimization, or process improvement roles.

• Technical Skills:

  • Strong experience with Asana, Salesforce, Slack, and Google Workspace.
  • Basic coding knowledge (Google Apps Script, HTML, light JavaScript).
  • Familiarity with automation tools like Zapier or Make.com.

• Other Must-Haves:

  • Proven ability to design workflows, build SOPs, and deliver training for system adoption.
  • Experience leading change initiatives across distributed teams.
  • Understanding of AI tools for operational efficiency and data governance best practices.
  • Excellent communication in English; Korean or Japanese is a plus.
  • Passion for sustainability and innovation.