Presales Consultant - #1112956

Key Responsibilities:

• Provide technical consultation, product expertise, and solution design to support the sales team during the sales cycle.

• Analyse and understand customer business and technical requirements; generate opportunities by recommending the right IT infrastructure solutions.

• Design scalable, efficient solutions that align with customer objectives and drive business value.

• Prepare and deliver technical presentations, solution proposals, and cost estimates.

• Stay informed about market trends and emerging technologies to enhance solution offerings and recommend upgrades or new services.

• Build and maintain strong working relationships with technology and business partners (e.g., Cisco, Supermicro, QSAN, ASUS).

• Collaborate with the sales and post-sales teams for a seamless project handover and solution implementation.

• Support customer retention and upsell efforts, ensuring continued value delivery and satisfaction.

Technical Requirements:

• Strong SME-level knowledge in network infrastructure, including:

  • Cisco Data Centre technologies

  • Cisco ISE (Identity Services Engine)

  • Cisco WLAN and enterprise wireless solutions

• Familiar with office setup solutions:

  • Structured cabling

  • Server room setup

  • CCTV and Door Access Control systems

  • AV system integration

• Ability to translate technical knowledge into business solutions.

General Requirements:

• Diploma/Degree in IT, Computer Engineering, or related discipline.

• Minimum 5–8 years of IT experience, particularly in infrastructure design and pre-sales support.

• Prior experience in a customer-facing role is essential.

• Excellent communication and presentation skills; able to engage technical and non-technical stakeholders.

• Strong consultative selling and solution-matching skills.

• Business acumen and interest in technology trends (e.g., AI, HPC, virtualization).

Ability to work independently and manage multiple priorities in a fast-paced environment.