Beauty & Spa Wellness Receptionists - #1112765

Beauty & Spa Wellness Receptionists

De Beaute Modern Beauty, Slimming & Wellness Spa is renowned for exceptional guest care and a serene, polished atmosphere. We are seeking warm, detail-oriented Receptionists to be the welcoming face of our spa—managing bookings, hosting check-in/out, and ensuring every guest enjoys a seamless, elevated experience.

Key Responsibilities

- Schedule and Daily bookings of customers' appointments; coordinate Beauty and Massage therapists

- Greet guests, manage check-in/out, and offer tea/water amenities

- Answer calls, emails, and DMs; manage waitlists and confirmations

- Schedule and modify appointments; coordinate therapist/stylist calendars

- Process payments, gift cards, memberships, tips, and retail sales

- Maintain a pristine front desk, lounge, and retail display

- Educate guests on services, add-ons, packages, and products

- Troubleshoot booking conflicts and resolve guest concerns professionally

- Update client profiles, intake forms, and notes in spa software

- Support inventory counts and retail restocking

- Uphold brand standards, privacy, and hygiene protocols

Qualifications

- 1+ year in front desk, spa/salon, hotel, or luxury retail preferred

- Comfortable with POS and scheduling software

- Warm, polished communication and a service-first mindset

- Organized multitasker; calm under pressure

- Availability for evenings/weekends/holidays as needed

- Beauty/wellness product knowledge a plus

Working Hours:

- Monday to Friday: 10:30 AM to 8:00 PM

- Saturday: 10:00 AM to 6:00 PM

- Sunday and Public Holidays: Off