Customer Service - Airfreight Export - #1112666

AWOT Global


Date: 18 hours ago
District: Changi
Salary: $2,500 - $3,500 / month
Contract type: Full time
Work schedule: Full day
AWOT Global

About the role

Air export customer service located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating export of air freight shipments, ensuring efficient and timely delivery to customers.

What you'll be doing

  • Liaise with customers on shipment instructions and booking updates

  • Permit declarations and customs clearance

  • Coordinate, booking and tracking of Export shipments

  • Handle transportation schedule and operations duties

  • Monitor shipment status and update customer and sales team

  • Negotiating of airline buying rates

  • Liaise with overseas agents on various requirements and rates

  • Prepare necessary documents for internal stakeholders to follow up

  • Checking of shipments status

  • Perform any ad-hoc duties assigned by superior

What we're looking for

  • Minimum 1 years of experience in air freight operations

  • Strong understanding of export procedures and relevant regulations

  • Excellent communication and interpersonal skills, with the ability to effectively liaise with customers, partners, and cross-functional teams

  • Attention to detail and problem-solving skills to ensure timely and accurate processing of shipments

  • Ability to work well independently, under pressure and meet tight deadlines

What we offer

  • Competitive salary and performance-based bonuses & Incentives

  • Medical and Dental Benefits

  • Ample opportunities for professional development and career advancement

  • A collaborative and inclusive company culture

About us

AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. is a leading provider of integrated logistics solutions, serving clients across the Manufacturing, Transport & Logistics industry. With a strong presence in the Changi East Region, we pride ourselves on our commitment to innovation, customer service, and sustainable business practices. Join us and be part of a dynamic and growing team that is shaping the future of freight forwarding.

Apply now for this exciting opportunity to become an Customer Service - Airfreight Export at AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD.

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