eShop Operations Coordinator | 12 Months - #1112639

Location: Serangoon

Contract Duration: 12 months

Salary: $2400 - $2700

We are hiring an eShop Operations Coordinator to provide essential support to the sales team. You will handle order processing, coordinate with logistics, and manage customer inquiries to ensure a smooth and efficient eShop experience. This role is ideal for detail-oriented individuals who thrive in fast-paced environments and enjoy supporting both operational and customer-facing processes.

Key Responsibilities

• Provide administrative support to the sales team, including order processing and handling customer inquiries

• Coordinate with warehouse and logistics teams to ensure timely order fulfilment

• Verify order details, update statuses, and communicate delays or issues to customers when required

• Resolve customer complaints effectively and escalate complex issues when necessary

• Maintain accurate records of sales transactions, contracts, and customer interactions

• Organize filing systems to ensure easy retrieval of documents

• Assist with other administrative tasks and projects assigned by management
  

Requirements

• Flexibility to support weekend or public holiday events when required

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Strong written and verbal communication skills

• Attention to detail and accuracy in data entry and processing

• Ability to prioritise tasks, manage time, and multitask effectively in a fast-paced environment

• Customer-focused mindset with a dedication to providing quality service

• Strong team player who can also work independently
  

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies.  If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)