E-Commerce Manager - #1112497

• Working Days: 5 Days

• Working Timing: 9AM - 6PM

• Working Location: Paya Lebar Road

• Distributor Company

Key Responsibilities

Multi-Brand Strategy & Portfolio Management

• Lead and manage the e-commerce performance of multiple brands across all online platforms.

• Tailor strategies per brand while aligning to overarching company goals.

• Ensure each brand’s voice, positioning, and customer experience is consistent and optimized online.

• Oversee day-to-day store operations for each brand across Lazada, Shopee, TikTok Shop, and direct-to-consumer websites (e.g., Shopify).

• Ensure accurate and attractive product listings, updated stock availability, and competitive pricing strategies.

• Coordinate listings and bundle strategies tailored to each brand's positioning and sales objectives.

Campaign & Promotion Management

• Plan and execute promotional calendars for each brand in collaboration with marketing and sales teams.

• Manage campaign submissions, flash deals, vouchers, and platform-wide events.

• Negotiate with platform representatives for brand-specific features and marketing opportunities.

Performance Tracking & Optimization

• Monitor and analyze brand-specific KPIs to track sales performance and customer behavior.

• Use insights to optimize listings, ad placements, and campaign effectiveness per brand.

• Prepare brand-wise monthly performance reports and improvement plans.

Team & Stakeholder Coordination

• Work closely with internal brand managers, graphic designers, content teams, and logistics coordinators.

• Manage junior e-commerce executives or outsourced support handling operations or chat responses.

• Ensure smooth alignment between sales, marketing, and logistics teams across brands.

Inventory Planning & Fulfilment

• Coordinate with warehouse and logistics teams to manage inbound and outbound stock for multiple brands.

• Forecast demand per brand and plan stock transfers to ensure healthy availability and minimize aged inventory.

Brand Relationship & Growth

• Support brand development goals, including market penetration, pricing strategies, and feedback on product performance.

• Recommend new product introductions or platform expansions based on market demand and sales insights.

Requirements

• Bachelor’s degree in Business Administration, or related field.

• Minimum 3-5 years of experience in managing e-commerce operations,

• Solid understanding of platform tools (e.g., Lazada/Shopee Seller Center, Shopify, TikTok Shop, Meta Ads Manager).

• Prior experience working in a distributor, brand aggregator, or multi-brand retail environment is a plus.

Lee Chi San R1983422

The Supreme HR 14C7279