Planner / Customer Service Specialist - Pharma #HAJ - #1111353

• Develop and foster strong relationship with key account.

• Serve as the key liaison person between client and internal departments on request and issue resolution.

• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews

• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

• Establish appropriate safety stock level meeting required service levels.

• Drives continuous improvement initiatives to meet inventory goal

• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

• Effectively use ERP system to manage high number of material SKUs.

• Review work processes and initiate process improvement plans.

Min Requirements '

• Min Diploma/Degree in any discipline

• No experience required as on job training is provided

• Experience in freight / supply chain field will be highly advantageous 

• Able fo commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

              
EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599