System Engineer - #1105913

Responsibilities

• Provide onsite technical support for all hardware, system, and application issues under maintenance scope.

• Escalate complex or unresolved incidents to Maintenance Team Leader and inform Maintenance Manager accordingly.

• Respond promptly to service disruptions, system alarms, or performance anomalies.

• Perform daily system health checks and review logs to identify early signs of issues.

• Execute preventive maintenance activities and carry out corrective actions when required.

• Monitor system performance and tune systems or databases based on advisory or logs.

• Test and deploy OS patches, firmware upgrades, and software updates.

• Perform staging and implementation of hardware upgrades and COTS software patches.

Support, troubleshoot, and maintain hardware devices including:

• Servers (e.g., Dell PowerEdge R750)

• Firewalls (e.g., FortiGate 1101E)

• Storage Devices (e.g., Dell EMC XT380/XT480)

• Switches (e.g., Cisco C9300)

• UPS & Power Management (e.g., APC Smart UPS, Rack PDU)

• KVM consoles, HSMs, NTP servers, and mobile computing devices.

Manage and monitor platforms and applications such as:

• ArcGIS Server, IBM ACE + MQ, Kafka, MongoDB, MS SQL, WebSphere, Elastic Stack, etc.

• Security & Endpoint Tools: Symantec, Carbon Black EDR, CipherTrust, Fortify WebInspect, Keycloak.

• Monitoring & DevOps Tools: Grafana, Prometheus, GitLab Enterprise, Ansible, OpenShift, Red Hat Satellite.

Requirements:

• Diploma or Degree in Computer Science, Information Systems, or equivalent.

• Minimum 3 years of experience in IT system administration or infrastructure maintenance roles.

• Strong knowledge of Linux (RHEL) and Windows Server (2019) environments.

• Experience with backup systems (e.g., Dell EMC Data Domain, Avamar), firewalls, and enterprise-grade hardware.

• Familiar with container platforms (e.g., OpenShift), middleware (IBM ACE, WebSphere), databases (SQL, MongoDB), and cloud or hybrid integration platforms.

Desirable Skills

• Working knowledge of DevOps tools (Ansible, GitLab, SonarQube).

• Familiarity with security technologies (Keycloak, CipherTrust, FortiGate, WebInspect).

• Knowledge of ITIL processes for incident, change, and problem management.

• Willingness to work on-site, perform shift duties, or be on-call when required.

apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)