Channel Presales Consultant - #1105577

RESPONSIBILITIES

Technical Expertise:

• Act as a subject matter expert on cybersecurity products and solutions, including network security, endpoint security, data security, cloud security, and network performance solutions and more.

• Conduct in-depth technical presentations, demonstrations, and proof-of-concept (POC) exercises for customers and partners.

• Highlight key features, benefits, and competitive advantages of the products.

Sales Support:

• Collaborate with channel partners to understand customer requirements and propose suitable solutions.

• Deliver product presentations, demos, and proof-of-concept engagements.

• Respond to RFI/RFPs with accurate and compelling technical content.

• Support sales to build and maintain strong relationships with key customers/partners, acting as a trusted advisor.

• Conduct workshops, training sessions, and webinars to educate customers/partners on assigned cybersecurity products / or network performance solutions.

• Assist in onboarding new partners with solution knowledge and tools.

Market Intelligence:

• Stay updated on industry trends, emerging technologies, and competitive landscape.

• Maintain in-depth knowledge of assigned product portfolio and competitive landscape.

Collaboration:

• Work closely with product management, marketing, and technical support teams to ensure alignment on product roadmaps and go-to-market strategies.

• Partner with vendors and technology partners to stay updated on product developments and certifications.

REQUIREMENTS

• Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Information Technology, or a related field.

• Minimum of 3-5 years of product presales experience in cybersecurity and network performance and monitoring solutions.

• Strong understanding of cybersecurity products, technologies, and industry standards (e.g., firewalls, EDR, NDR, DLP, etc.) and networking concepts (e.g., TCP/IP, SNMP, NetFlow, SD-WAN, etc.).

• Familiarity with solution design, architecture frameworks, and integration best practices.

• Excellent presentation, communication, and interpersonal skills.

• Strong problem-solving, communication, and interpersonal skills.

• Ability to work in a fast-paced, customer-focused environment.

• Customer-focused mindset with a commitment to delivering exceptional service.
  

DESIRABLES

• Certifications in advanced cybersecurity or networking (ie. CISSP, CCSP, CCSM, CCNP, CCIE) is a plus.

• Knowledge of ITIL or other service management frameworks.

• Experience working in the cybersecurity or managed services industry.