I-Security Engineer - #1105572

RESPONSIBLITIES

• Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.

• Involve in Large-scale (Local & Regional) Project Implementation.

• Provide on-site implementation services including testing, deployment & documentation.

• Provide technical support in ensuring customer satisfaction.

• Analyse and clarify customer queries though troubleshooting and researching existing

• knowledgebase articles/known issues.

• Be on routine standby to support 24x7 maintenance support calls.

• Requires the ability to communicate issues clearly and concisely.

• Excellent written and verbal communication skills are a necessary part of the job..

REQUIREMENTS

• Singaporean only

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field

• At least 1-2 years relevant experience on end point security products

• Equip with knowledge & experience in Trend Micro DDEI / Apex One preferred

• Able to work independently as well as in a team environment.

• Willing to work hard and eager to learn about new technologies.

• Polite and able to communicate well to the clients.

• Analytical and possess good troubleshooting skills.

• Willing to work extended hours and on standby duty.

• Excellent interpersonal and communication skills.

• Independent and motivated.