Onboarding Specialist Customer Service (Up $2400, North, Contract Renewable) - #1104597

Contract Period: 1 Year renewable 
Salary: $2300-$2400 (During probation 2300, after probation can increase to 2400 depending on experience and performance) 
Working Hours: 9:30 am to 6:30 pm
Workday Days: Monday to Friday
Location: Midview city (nearest mrt: brighthill) 

Responsibilities:

• Strong customer service skills to support and handle both drivers and customers with their enquiries in person

• Attention to detail - Ensure you get the right information each time and achieving it in a timely manner

• Owning your personal metrics for customer support and performance

• Liaise with various teams for case handling, to rectify service-related issues with effective solutions to achieve maximum customer satisfaction.

• Support the team’s administrative tasks and undertake other ad-hoc assignments when required 

• Assist and support managers in fulfilling operational tasks when requested by the superiors.  

Requirements:

• Customer service experience preferred

• Exceptional written and verbal communication skills

• Able to commit long term

Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click "Apply Now" below           
          
Alicia Lim Si Le           
R2197748           
EA License No. 13C6342           
Only shortlisted candidates will be contacted.Thank you           
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