Field Service Technician (AMK/ 12 Months Contract) - #1104132

Responsibilities:

• Responsible for the delivery and collection of products. 

• Upon delivery of KCI products ensure that the products function at the maximum level of safety and effectiveness. 

• Make adjustment to KCI products to ensure a match with patient specifications as required. 

• Ensure any such adjustments are reported and completed in accordance with KCI protocol. 

• Answers queries of customers where appropriate when placing products. Refers more complex queries to the appropriate Sales colleague or Operation Manager. 

• Works together with operations and customer service colleagues to ensure that customers are provided with products in accordance with agreed timeframes and product quality levels. 

• Delivers and recovers equipment in a timely, safe and hygienic manner, following operational procedures. 

• Ensures accurate record keeping of equipment issued to and recovered from customers. 

• Participates in the provision of a 24 hour on-call and weekend shift service as required to deliver emergency products. 

• Delivers products in accordance with the precise specification. 

• Maintain a good level of product knowledge, though actively participating in product training sessions. 

• Carry out inspection and repair of products in local. 

• Assist processing customer order via Detrack system. 

• Assisting to execute all transactions in the “KISS SYSTEM” pertaining to rental and return of equipment for local. 

  Responsibilities:

• Diploma in Engineering (e.g., Mechanical, Electrical, Electronics, or related field) or Computer discipline.

• Possesses a valid Class 3 driving license.

• Basic knowledge of engineering principles, troubleshooting, or product support preferred.

• Able to work independently and as part of a team.

• Willingness to participate in on-call and weekend shifts when required.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)