Order Processing Associate - #1104386

We are looking for a motivated and detail-oriented Order Processing Associate to support our sales team. You will play a key role in ensuring timely order processing and invoicing, and providing excellent support to both internal teams and external customers. The ideal candidate is proactive, organized, and thrives in a fast-paced environment.

Key Responsibilities

• Process sales orders and invoices accurately and follow through until delivery.

• Coordinate with internal departments (e.g. Supply Chain, 3PL, finance) to ensure timely fulfilment.

• Maintain and update sales records, customer databases, and product listings.

• Handle customer inquiries, resolve complaints, and provide after-sales support.

Requirements

• ITE or Certificate in Supply Chain / Business Management / Marketing or relevant  field.

• At least 1 year of experience in sales support or coordination, preferably in FMCG.

• Proficient in MS Office (Excel, Word, PowerPoint); experience in Netsuite systems is a plus.

• Strong communication and interpersonal skills.

• Detail-oriented, able to multitask and meet deadlines.

• Good command of English and able to converse in Mandarin so to communicate with Mandarin speaking stakeholders.

• Training will be provided for candidate with less years' experience.

• We welcome candidate from other profession who wish to have a career conversion.