Sales Support Officer / Customer Service - #1104075

• 5 days - 8:30am - 5:30pm

• Location: Woodlands Area

Responsibilities

• Communicate with customers daily regarding delivery requirements.

• Update stock cards regularly and ensure sufficient stock levels to meet demand.

• Coordinate with suppliers on goods arrival dates and shipping documents.

• Prepare quotations as requested by sales.

• Correspond with principals and customers.

• Handle purchase/sales orders, enquiries, customer feedback, complaints, and sample requests.

• Monitor and replenish stock inventory.

• Prepare shipping documents (Proforma Invoice, Commercial Invoice, Packing List, Delivery Order, certificates).

• Track delivery schedules and confirm receipt of cargo.

• Liaise with warehouse on delivery arrangements and ensure stock records match system data.

• Attend to customer requests (immediate/drop-shipment/pre-arranged deliveries, pull-in/push-out requests, rescheduling).

• Support factories with shipping details for drop shipments and provide forecasts after sales discussions.

• Assist sales by providing delivery updates, monthly booking/backlog reports, and charts.

Qualifications

• Min Diploma in Business Administration or related field.

• At least 3 - 4 year of relevant experience

• Knowledge in SAP is a bonus.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1762302 | Jordan