IT Support Engineer (L1) - 6 month contract / Chinatown & harbourfront - #1103940

This is a 6 months contract (IT Support Engineer Level 1) for a HK Tech company. Location is at Chinatown and Harbourfront area.

The engineer has to act as the general onsite IT helpdesk for daily user needs and provide prompt support during working hours. The incumbent has to perform  Tier 1 and Tier 2 IT support services:

• Troubleshooting and resolution of end-user hardware and software issues

• Network connectivity and performance support (e.g. LAN/WAN, switches, cabling)

• User account administration, email setup, and access rights configuration

• Printer, VoIP, meeting room equipment, and peripheral support

• Installation, configuration, and updates for business applications

• IT inventory monitoring and incident documentation

• First-level escalation handling and coordination with Client’s internal IT teams or external vendors

• Need to follow and abide with the IT compliance with MAS requirement and support the implementation of technical controls required for MAS compliance

• Providing IT-related data or documentation for internal/external audit purposes

• Responding to audit queries that fall within IT operational scope

• Assisting in policy implementation, access logging, and monitoring setup

Requirement:

-          Must have at least 2 years of relevant working experience

-          Must have a Diploma in IT computing

-          Able to work as a team

-          Good communication skill (written and verbal)

-          Must be able to 6 months’ contract

There will be small incentive given at the end of the 6 month contract. It's renewal contract

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or [email protected]

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101