IT Executive [Infrastructure & Server system support] - #1103891

Working hour : 8am to 5.45pm Mon to Fri
Working Salary : $3,500 to $4,000
Working Location: Admiralty

Job Scope:

1. IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)

• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi

• Ensure servers and data storage are running smoothly (file servers, domain controllers)

2. System Administration

• Manage user accounts, email, Active Directory, file permissions

• Monitor IT security (antivirus, firewalls, data protection policies)

• Perform regular backups and ensure disaster recovery plans are in place

3. Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems

• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)

• Ensure system uptime to minimize production downtime

4. Software & Application Support

• Install, configure, and maintain standard and custom software

• Provide technical support to end-users

• Liaise with software vendors for updates, bugs, or new implementations

5. IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control

• Support ISO/IEC 27001 or other relevant compliance needs if applicable

6. User Support & Training

• Act as the first point of contact for IT-related issues

• Provide training or guidance to staff on using systems or software

7. Reporting & Documentation

• Maintain IT asset inventory

• Prepare incident reports, maintenance logs, and update manuals

• Support audits and provide technical documentation

Requirement

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field

• 1–3 years of experience in IT support, networking, or systems administration

• Experience in a manufacturing or factory environment is a plus

• Knowledge of:

  • Windows OS (client & server)

  • Network support (LAN/WAN, TCP/IP, routers, switches, Wi-Fi)

  • PC setup and troubleshooting

  • Basic server administration (Active Directory, file sharing, backup)

  • IT security (antivirus, firewalls, user access control)

• Familiarity with:

  • ERP/MES systems

  • Printers, scanners, barcode systems

• Required to do on-site support in production areas

• May require after-hours or weekend support during downtime or system issues

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279