Senior Customer Service Executive (SAP; Export Documentation) #ESS - #1103703

PURPOSE

The principal accountabilities of the Customer Service Representative are to perform order administration duties and ensure that customer order requests are processed on a timely and efficient basis.

KEY RESPONSIBILITIES

1.     Responsible for complete order to cash process

2.     Process customer orders using SAP S4/Hana system

3.     Provide sales support to designated countries, where applicable

4.     Coordinate the preparation of shipping documentation to customers

5.     Attend to customer complaints

6.     Handle customer request for samples

7.     Participation in project teams, where applicable, in support of the Business Line strategy

8.     Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant

9.     Interact with colleagues from Headquarters, Sales & Marketing, SCM, Accounts Receivables, Credit & Legal teams to follow up on credit and logistics matters

️ Apply now !! ️

Interested candidates, please email your resume to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

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