Ecommerce cum Retail Sales Associate - #1101802

Working days & hours: 5.5 days Mon – Fri 9am-6pm, Sat 10am – 3pm
Location : Office – AMK, multiple outlet
Salary: $2200 - $2500 + Commission 

Job Scopes:

• Monitor and process incoming orders from all ecommerce platforms (e.g brand's own website, Lazada, Shopee,Tiktok).

• Generate and print picking lists, packing slips, and shipping labels.

• Ensure all order details, including customer information and special requests (like specific flavors or gift messages), are accurate

• Accurately pick items from the warehouse or stockroom according to order slips.

• Pack orders and coordinate with and schedule pickups from third-party logistics (3PL) providers and local courier services (e.g., Ninja Van, J&T Express, ShopeeXpress).

• Handle and track all outbound shipments, resolving any delivery exceptions or delays

• Perform regular stock takes and cycle counts for both online and retail inventory.

• Update and maintain inventory accuracy across all sales channels in real-time to prevent overselling.

• Act as a sales associate on the retail floor, actively assisting customers, providing product knowledge, and driving sales to meet targets.

• Update product listings on ecommerce platforms with new products, images, and descriptions.

• Assist in setting up online promotions, discounts, and vouchers.

• Maintain the cleanliness and organization of both the fulfilment area and the outlet.

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279