Shipping & Customer Service Executive - #1099892

Job Description

• Order processing/prepare Sales contract

• Handle emails / calls from customers and suppliers

• Liaise with shipping lines / freight forwarders and arrange transportation of orders

• Prepare export/import documentation and engaging surveyor for cargo inspection

• Communicate order status with suppliers, customers, and shipping agents

• Manage & check Letter of Credit (LC) issuance or negotiation as needed

• Provide sales assistance and support information upon traders’ request

• LC & vessel chartering compilation for record keeping

• Communicate, update & follow up sales/purchase status within the organization needs

• Any other ad-hoc duties as assigned

Requirements

• Possess a Degree / Diploma

• Possess at least 3 - 5 years’ Customer Service & Shipping experience

• Prior experience in Letter of Credit (LC) is mandatory

• Prior experience from Trading / Transportation industry is advantageous

• Strong communications & interpersonal skills