Patient Experience Manager - #1099092

***Healthcare Sector

Employee Benefits:

• Attractive salary with bonuses and additional performance-based incentives

• Convenient location within 5-10 min walk from MRT

• Generous Annual Leave & staff benefits

• Stable career in reputable organisation with career progression opportunities

Job responsibilities:

• Design and execute strategies to enhance the patient experience

• Develop and manage volunteer engagement programs

• Analyze feedback from surveys, complaints, and compliments

• Strengthen volunteer involvement by working with internal and external stakeholders

• Handle feedback from patients, caregivers, and volunteers

• Introduce innovative processes to improve service efficiency

• Implement a structured recognition program to acknowledge and motivate staff and volunteers

• Prepare and present monthly performance reports on patient feedback and volunteer engagement programmes

• Any other duties as assigned

Requirements:

• Degree in Healthcare Administration, Social Work, Communications, Business, or equivalent

***Apply now! :)

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel No: R22108473

EA Personnel Name: Joyce Loi