Senior Manager, Nursing Homes - #1096598

Are you a dynamic healthcare leader ready to make a meaningful impact across multiple care settings? MWS is looking for a Senior Manager (Nursing Homes) to support and drive operational excellence across our cluster of three nursing homes.

Roles and Responsibilities

Cluster-Wide Operational Leadership

• Partner with the Head of Nursing Homes (HoNH) to oversee daily operations across all sites.

• Step in as deputy for key decisions when the HoNH is unavailable.

• Collaborate with Ops Managers, Clinical Heads, and HSS Leads to align execution with strategic goals.

• Monitor KPIs (occupancy, staffing, incidents, audits) and proactively flag risks.

On-the-Ground Leadership

• Maintain a visible leadership presence across all homes, with a primary base at one site.

• Lead site-level escalations and urgent decision-making.

• Mentor and support middle managers across clinical and support functions.

• Represent the HoNH in operational and quality meetings when needed.

Drive Cluster Transformation

• Lead or co-lead strategic initiatives (e.g. infection control, staff training, volunteer engagement).

• Collaborate with Finance and Ops on cost optimisation and shared services.

• Track progress on strategic goals and support planning cycles.

• Strengthen quality and risk governance through data-driven reviews and follow-ups.

Lead People, Build Culture

• Partner with HR and HoNH on workforce development, onboarding, and succession planning.

• Champion cross-site engagement through joint training, peer networks, and feedback loops.

• Address people-related concerns across homes and support staff development planning.

Ensure Compliance & Readiness

• Ensure all homes are audit-ready and aligned with MOH and AIC standards.

• Support license renewals, SOP compliance, and policy harmonisation.

• Liaise with auditors and regulatory bodies as required.

Qualifications, Competencies and Experience

• Bachelor’s degree in Healthcare Administration, Nursing, Allied Health, or related field

• Postgraduate diploma or Master's degree in Healthcare Management / Public Health is advantageous

• Minimum 8–10 years of experience in healthcare operations, with at least 3 years in a leadership role

• Prior experience in residential care settings (e.g., nursing homes, community hospitals) is strongly preferred

• Strong in stakeholder management, systems thinking, and cross-functional collaboration.

• Passionate about improving care quality and empowering teams.

• Comfortable navigating complexity and driving change across multiple sites.