Customer Service / Retails Executive - #1096346

Job Description -

• Secure retail and corporate rentals.

• Activating of replacement car for AIG insured and following up on due date for returning.

• Provide timely, consistent and accurate information to external customers.

• Ensure accurate processing of rental workflow through Fleetnetics.

• Furnish accurate driver particulars to respective authority for summons.

• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.

• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.

• Handle cash and credit transactions accurately and securely.

• Work with operations to maximize fleet utilization.

• Establish and maintain professional and effective communication with external customers.

• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.

• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Requirements -

• Applicants with no prior experience are welcome!

• Candidate must possess at least an "N" Level or Diploma in any field.

• Good knowledge of MS Office

• Good communication and problem solving skills.

• Meticulous, presentable, patience,and customer service oriented.

• Good command of English and Mandarin (to liaise with Mandarin speaking associates)

• Preferably with valid class 3/3A driving licence.

• 5.5 Days work week

• Able to start work within short notice.

• Priority will be given to Singaporeans