Sales Manager - Air & Sea Freight - #1172927

Key Responsibilities

• Develop and execute sales strategies to grow the company's Air and Sea Freight business.
• Lead, manage, and motivate the sales team to achieve individual and company sales targets.
• Identify and develop new business opportunities through prospecting, networking, customer visits, and referrals.
• Build and maintain strong relationships with key customers and strategic accounts.
• Manage key accounts and ensure high levels of customer satisfaction and retention.
• Prepare and negotiate competitive freight quotations, rates, and commercial terms.
• Work closely with operations and overseas agents to develop suitable logistics solutions for customers.
• Monitor market trends, freight rates, competitor activities, and customer requirements.
• Develop and maintain a healthy sales pipeline and regularly report sales performance to management.
• Establish sales targets, KPIs, and action plans for the sales team.
• Coach and support sales staff in lead generation, customer acquisition, negotiation, and closing.
• Review sales performance and identify areas for improvement.
• Participate in customer meetings, presentations, tenders, and contract negotiations.
• Collaborate with management and operations teams on pricing strategies and major business opportunities.
• Ensure sales activities are aligned with company profitability and commercial objectives.
• Monitor customer credit status and work with the finance team on overdue accounts when required.

Requirements

• Minimum 7 years of relevant experience in freight forwarding, logistics, shipping, or cargo sales.
• Proven experience in Air Freight and Sea Freight sales.
• Previous experience in a Sales Manager, Sales Team Leader, or senior sales role is preferred.
• Strong existing customer and industry network is an advantage.
• Good knowledge of freight forwarding processes, international shipping, and logistics solutions.
• Proven track record in business development and achieving sales targets.
• Strong leadership, communication, presentation, and negotiation skills.
• Commercially driven with a strong understanding of freight pricing and profitability.
• Excellent customer relationship management skills.
• Self-motivated, proactive, and able to work independently.
• Strong analytical, organizational, and problem-solving abilities.
• Good command of English; additional languages are an advantage.
• Willing to travel for customer meetings and business development activities.

Key Performance Indicators (KPIs)

• Sales revenue and gross profit achievement
• New customer acquisition
• Customer retention and account growth
• Sales pipeline and conversion rate
• Number and value of new business opportunities
• Team sales performance
• Key account development
• Customer satisfaction
• Profitability of freight business

What We Are Looking For

We are looking for a hands-on sales leader who can combine strategic planning with active business development. The ideal candidate should be comfortable developing new accounts, managing key customers, negotiating commercial agreements, and coaching a sales team while maintaining a strong focus on revenue and profitability.