Global Learning Support Executive - #1171562

Company Overview

ODE Consulting Pte. Ltd., established in Singapore since 1996, partners with organizations to drive transformation and change and embed culture. We help organisations strengthen leadership, align teams, and drive measurable performance - through clear competency frameworks, executive and team coaching, and practical learning design, proven competency frameworks and enterprise case studies that demonstrates results.

ODE Consulting‘s trademark methodologies and approaches have delivered significant business impact and transformed individuals and organizations through customized learning solutions and consultancy services across various industries.

Job Summary

The Global Learning Support Executive ensures smooth coordination and execution of learning programmes and consulting projects, managing courseware, scheduling, logistics, training administration, profiling instruments and virtual or face-to-face training, leveraging on AI productivity solutions, to support key learning operations activities for clients. You will have an opportunity to work with professionals from diverse backgrounds, collaborate with colleagues and clients who are geographically dispersed and project manage key events and initiatives

Responsibilities

• Coordinate preparation and logistical requirements for consulting projects, training programs, and seminars, including presentation materials, manuals, handouts, room setup, and technical equipment for face-to-face sessions
• Review and verify quality of courseware and materials using MS PowerPoint and Word to ensure accuracy and completeness
• Liaise directly with clients to address programme-related matters and maintain effective communication
• Collect, consolidate, and disseminate workshop pre-work such as surveys, pre-reading, and profiling instruments to participants and compile feedback and evaluation reports
• Analyze data from pre-work or surveys to generate insights for client reports
• Assist consultants in collating and coordinating training materials, case studies, and assessment tools for programme delivery
• Manage and oversee virtual course production as Course Producer, briefing freelance producers to ensure smooth delivery over Zoom or other video conferencing platforms
• Utilize collaborative online tools (e.g., Miro, Mentimeter, Slido) to support consultants during virtual sessions
• Create and manage surveys using Survey Monkey or equivalent platforms to gather participant feedback and data
• Document and scribe workshop outcomes accurately when required
• Create montages or videos using Canva, where necessary
• Use the company’s Learning Management System to enrol participants, track programme progress, and maintain records

Preferred competencies and qualifications

• Diploma or University Degree; ACLP qualifications are an advantage
• Proficiency in MS Office Suite applications
• Familiarity with Competency Skills Framework and principles of adult learning, instructional design, and classroom delivery is preferred
• Experience in training administration is advantageous
• Interest in video creation using Movie Maker is a plus
• Strong organizational and planning skills demonstrated by managing multiple tasks and priorities effectively
• Project management skills applied to coordinate events and initiatives
• Excellent written and spoken communication skills to interact with clients and team members
• Attention to detail to ensure accuracy in materials and data handling
• Ability to work independently with discipline and self-motivation while collaborating as a team player
• Flexibility to adapt to changing assignments and priorities while meeting deadlines
• Effective time management and problem-solving skills to handle interruptions and deliver results

The candidate should possess the following: -

• A Diploma/University Degree (ACLP Qualifications will be an advantage)
• Relevant experience in training administration is preferred.

Knowledge

MS Office Suite of Applications

Familiarity with learning delivery will be an advantage.

Collaborative On-line tools such as Zoom, Miro, Mentimeter, Slido

Use of AI tools to create more efficient processes

Processes of Funded Programmes under SWDA will be an advantage

Skills and Attributes

• Basic organization and planning skills
• Good written and verbal communication skills
• Training administration experience is an advantage
• Project management skills
• Some interest in creating montages or videos using Canva
• Hands-on and be able to multi-task/Be a team player
• Good written and spoken communication skills
• Attention to Detail
• Organised, ability to set priority and has a sense of urgency
• Disciplined, self-motivated, good interpersonal skills
• Ability to work accurately, with interruptions, to meet deadlines
• Ability to work in a flexible way that allows for changes in assignments and priorities
• Good organizational, time management and problem-solving skills