L1/L2 Production Support Engineer – Banking & Financial Services - #1171416

ENCORA TECHNOLOGIES PTE. LTD.


Date: 1 day ago
District: Singapore
Salary: $6,500 - $8,500 / month
Contract type: Contractor
Work schedule: Full day
ENCORA TECHNOLOGIES PTE. LTD.

Role Summary

Provide L1/L2 production support for banking, financial trading, and digital asset platforms. Ensure system availability, troubleshoot production issues, manage incidents/releases, and collaborate with development, business, and global teams in a 24x7 support environment.

Mandatory Requirements

  • 4+ years of L1/L2 Production/Application Support experience.
  • Mandatory: Banking / Financial Services domain experience.
  • Experience supporting financial trading, banking applications, or digital asset platforms.
  • Strong experience in 24x7 production support, Incident Management, RCA, Problem Management, and SLA management.
  • Hands-on Linux/Unix troubleshooting.
  • Strong knowledge of AWS ECS and EC2.
  • Experience with Red Hat OpenShift/Kubernetes and Docker.
  • Hands-on SQL with MariaDB/MySQL.
  • Monitoring/log analysis using Grafana, Kibana, and OpenSearch.
  • Experience with Jira and ITSM tools.
  • Knowledge of CI/CD and application deployments.
  • FIX protocol/client session troubleshooting experience.
  • Scripting/automation knowledge in Bash, Python, or Java.
  • Strong communication and stakeholder-management skills.

Preferred

  • Experience with ArgoCD/GitOps, SRE, automation, and observability.
  • Experience supporting trading platforms, blockchain, or digital asset custody systems.

Education

Bachelor’s degree in IT, Computer Science, Engineering, or related field.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Business Relations Starter (Fresh Grad Opportunity)

RYO GLOBAL, Singapore
$3,500 - $3,700 / month
7 hours ago
JUST ORD OR JUST GRADUATED? WE GOT YOU! Perfect for starting your journey in business marketing & client engagement. Your Role • Interact with business clients professionally • Support planning of corporate marketing activities • Collect client insights to improve...
RYO GLOBAL

C&S Engineer

PENTA-OCEAN CONSTRUCTION COMPANY LIMITED, Singapore
$3,500 - $5,500 / month
1 day ago
Responsibilities Assist the Project Managerin the daily execution of work Liaise with Professional Engineer on theTemporary works Liaise with consultants (QPS) for technical issues and coordinate the site activities with subcontractors Ensure that the works are carried out in accordance...
PENTA-OCEAN CONSTRUCTION COMPANY LIMITED

IT Infrastructure Engineer

ITCAN PTE. LIMITED, Singapore
$4,000 - $5,300 / month
1 day ago
Responsibilities: Be part of the Cloud Infrastructure/security team to plan, develop, and support infrastructure/security services for the agency’s application systems. Provide consultancy to application teams on the infrastructure and security design, planning, and implementation of infrastructure solutions and architecture. Strengthen...