FOOD AND BEVERAGE (F&B) MANAGER - #1171339

Job Responsibilities

• Manage the overall day-to-day operations of the food and beverage outlet.
• Plan, coordinate and supervise restaurant, bar and service operations.
• Monitor food quality, beverage quality, service standards and customer satisfaction.
• Manage staff scheduling, attendance, manpower deployment and daily work assignments.
• Recruit, train, supervise and evaluate F&B employees.
• Develop and implement operating procedures to improve productivity and service efficiency.
• Monitor inventory levels and coordinate purchasing of food, beverages and operating supplies.
• Control food and beverage costs, wastage and operating expenses.
• Review sales performance, prepare operational reports and assist management with budgeting and revenue planning.
• Coordinate with suppliers and negotiate pricing, delivery schedules and product requirements.
• Handle customer feedback, complaints and service recovery professionally.
• Ensure compliance with food hygiene, workplace safety, licensing and other applicable regulatory requirements.
• Maintain cleanliness, presentation and operational standards throughout the outlet.
• Plan promotions, menus, events and other initiatives to increase revenue and customer patronage.
• Work closely with kitchen, service, finance and management teams to achieve business objectives.
• Perform other operational and managerial duties assigned by management.

Requirements

• Diploma or Degree in Hospitality Management, Business Administration, Food & Beverage Management or a related discipline.
• Relevant experience in restaurant, bar, hotel, catering or other F&B operations.
• Strong leadership, communication and customer-service skills.
• Good knowledge of inventory control, cost management and manpower planning.
• Able to work independently and manage a multicultural team.
• Able to work shifts, weekends and public holidays when required.
• Proficient in basic computer applications and operational reporting.