Sales and Business development (Service industry) - #1169734

Roles & Responsibilities

The Sales and Business Development Manager is responsible for driving revenue growth and expanding market presence within the service industry, with a strong focus on Information Technology, BFSI (Banking, Financial Services, and Insurance) clients. This role combines hands-on sales leadership with strategic business development to build sustainable, long-term client relationships and partnerships.

Key Responsibilities

Sales Responsibilities

• Lead end-to-end sales activities.
• Identify, qualify, and pursue new business opportunities within assigned accounts and markets.
• Develop and deliver tailored service proposals, presentations, and pricing models aligned with client needs.
• Negotiate commercial and contractual terms.
• Manage and grow existing client accounts.
• Maintain accurate sales forecasts, pipeline data, and reporting.
• Achieve and exceed assigned revenue, margin, and growth targets.
• Work closely with delivery, operations, and compliance teams to ensure successful service delivery.

Business Development Responsibilities

• Identify new service offerings, market segments, and growth opportunities within the BFSI sector.
• Build and manage strategic partnerships, alliances, and referral channels.
• Monitor industry trends, regulatory developments, and competitor activities impacting clients.
• Collaborate with internal teams to develop go-to-market strategies and solution positioning.
• Support expansion into new geographies or verticals within the service industry.
• Represent the organization at industry events, client forums, and networking engagements.
• Provide strategic input to management on sales performance and market opportunities.

Qualifications

• Bachelor’s degree in business, Marketing, Finance, or a related field.
• Minimum 5 years of experience in sales and/or business development within the service industry
• Mandatory experience working with BFSI clients or within BFSI-focused organizations.
• Proven track record of closing complex, high-value service-based deals.
• Strong understanding of BFSI business models, client buying behavior, and regulatory considerations.

Skills and Competencies

• Strong consultative and solution-selling capabilities
• Excellent negotiation, presentation, and communication skills
• Strategic thinking with a hands-on execution mindset
• Ability to manage senior stakeholders and long sales cycle.

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