Survey Experience Officer(Dormitory) - #1169421

• Location: Islandwide (Dormitory-based fieldwork), reporting office is at Novena
• Working Days: 5 days per week, Monday to Sunday (Rostered schedule)
• Working Hours: 12:00 PM to 9:30 PM (Based on roster, may be changed based on business needs)
• Contract Duration: 6 months
• Contract Period: 1 September 2026 to 28 February 2027 (Targeted)

Responsibilities

• Assist respondents in completing surveys through online platforms or paper-based questionnaires.
• Ensure all manually collected survey responses are accurately entered into the system.
• Conduct field visits to assigned dormitories across Singapore.
• Work closely with team members to achieve assigned survey completion targets.
• Handle respondents' queries and objections professionally to encourage participation.
• Maintain accurate daily reports on productivity and survey completion rates.
• Record and update case notes accurately in the system.
• Adhere strictly to Standard Operating Procedures (SOPs) and document any approved deviations.
• Meet established performance targets and project requirements.

Requirements

• Minimum Diploma qualification in any discipline.
• At least 1 year of working experience.
• Comfortable travelling islandwide for field assignments.
• Basic proficiency in Microsoft Office applications and computer systems.
• Strong communication and interpersonal skills.
• Able to work independently and as part of a team.
• Experience in survey administration, field interviewing, market research, or data collection.

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• PERSOL Singapore Pte Ltd
• RCB No. 200007268E
• EA License No. 01C4394
• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)