Operations & Programming Executive - #1169178

Operations & Programming Executive

Jurong East, Singapore | Full-time

About JPG Sports

JPG Sports operates the best outdoor pickleball courts in Singapore, based at Jurong Play Grounds. We're all about the community having a good time — regular open play sessions, coach-led classes, and a growing calendar of corporate workshops and events. As we look to expand into new locations across Singapore, we're looking for the right people to grow alongside us. Backed by a larger group of companies, JPG Sports offers career pathways well beyond this one role.

About the Role

We're looking for someone to own the day-to-day running of our racket sports courts and just as importantly, to drive the programming and community that keeps them full. This is a hands-on, people-facing role: part operations, part community-building, part revenue generation. You'll work closely with coaches, facilitators, corporate clients, and our marketing agency, and you'll have real ownership over hitting monthly targets with incentives when you do.

What You'll Do

Court Management

• Handle escalations from our booking bot, including court access issues
• Manage admin bookings — event bookings and rescheduling
• Liaise with our facilities team on maintenance and cleaning

Driving Usage

• Corporate Workshops — respond to corporate enquiries and coordinate court, coach, and facilitator availability
• Open Play — manage our pool of facilitators (session bookings, Re: Club meet creation), prepare monthly facilitator payments for approval, and personally run open play sessions (minimum 6 hours/week)
• Classes — build class schedules with coaches, and manage and promote class offerings
• Manage payments to coaches and facilitators; refunds for wet weather for open play

Marketing & Growth

• Liaise with and manage our marketing agency. This includes briefing, coordinating, and keeping campaigns aligned with what actually drives bookings
• Manage incoming emails, WhatsApp and social media DMs

Growing Revenue

• Bring in sponsorship deals — earn a 5% cut on any sponsorship revenue you close
• Hit monthly revenue targets and earn a performance incentive on top of base pay

What We're Looking For

• Someone comfortable being both an operator and a face of the community — you'll be running sessions yourself, not just scheduling them
• Strong coordination skills — juggling coaches, facilitators, corporate clients, and an external agency
• Some comfort with marketing (briefing agencies, reviewing content/campaigns) even if you're not a marketer yourself
• Commercially motivated — this role has real upside tied to usage and sponsorship
• Racket sports background (padel, pickleball, tennis) is a strong plus, but not essential if you've got the right energy and organisational chops
• Independent worker but also a team player when necessary

Why Join Us

• Flexible timing — choose your own hours
• Real growth opportunity for the right candidate, including a path into a managerial position
• Backed by a larger group of companies, with career advancement opportunities beyond JPG Sports itself
• Direct incentive structure — your effort on revenue and sponsorship is rewarded, not just your base