Customer Service / Admin Assistant (School | AMK | Contract) - #1168878

Location: Ang Mo Kio
Salary: $2,760/month
Contract: 11-month contract (extendable/convertible based on performance & business needs)
Working Hours:

• Monday – Thursday: 8:30 AM – 6:00 PM

• Friday: 8:30 AM – 5:30 PM

Responsibilities

• Provide administrative support, including coordinating meetings, seminars, training sessions, the staff suggestion system, and Innovation & Quality initiatives.

• Support the planning and execution of departmental activities and events.

• Attend to customer enquiries via phone, email, and over the counter in a professional and timely manner.

• Handle and resolve customer service-related enquiries by following established procedures and service standards.

• Perform general administrative and operational duties, as well as other ad hoc responsibilities assigned by the department.

Requirements

• Min. Diploma in any discipline.

• Good verbal and written communication, interpersonal, and administrative skills.

• Strong customer service orientation with a positive and proactive attitude.

• Able to multitask and work effectively in a fast-paced environment.

• Comfortable engaging with various stakeholders and handle enquries/complaints professionally

• Proficient in MS Office applications and digital tools (Canva, PowerPoint) to support events and administrative work.

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EA Reg. ID: R25157446 (Katherine Carlen)

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