Collections Executive / Accounts Receivables (Hire Purchase - Automotive) - #1168454

Role Summary

• Basic salary up to $3,700

• AWS + VB

• Up to 18 days Annual Leave

• 5 day work week

• Career progression opportunities available

About Us

Ricardo is a 50-year-established automotive and financing group, whose diverse portfolio spans vehicle hire purchase financing, financing consultancy, property-backed financing solutions for SMEs in Singapore, comprehensive insurance services, and full-service workshop operations — delivered through Ricardo Cars, Ricardo Advisory, Ricardo Financial Services, Ricardo Insurance Agency, and Ricardo Auto Centre.

About the Role

Collections Management

• Manage the collection and recovery of hire purchase instalments in a timely and effective manner

• Review ageing reports and follow up on overdue and high-value accounts to reduce delinquency levels

• Monitor and manage delinquent accounts proactively to minimise the risk of accounts becoming non-performing loans

• Engage customers professionally to resolve payment issues and negotiate suitable repayment arrangements

• Maintain accurate records of collection activities and account status updates

• Escalate and communicate significant account issues, risks, and recovery progress to management in a timely manner

• Perform any other duties and responsibilities assigned to support the Collections function

Recovery & Enforcement

• Coordinate the repossession process, including the disposal of repossessed vehicles and recovery of any outstanding shortfall after sale

• Liaise with external solicitors and debt collection agencies to pursue legal recovery actions where necessary

• Monitor outgoing vehicle ownership transfers through LTA alerts and ensure full settlement is received before transfer deadlines

Role Requirements

• Possess Diploma or equivalent qualification

• At least 2 years relevant experience

• Good command of verbal and written English and Chinese

• Prior experience in collections or debt recovery within a bank, financial institution, private lender, or commercial environment strongly preferred