Contract Admin/Customer Service (College | Buona Vista | $2760) - #1168025

Location: Buona Vista

Salary: S$2,760/month

Duration: 6-month contract (3 Aug 2026 – 3 Feb 2027)

Working Hours: Monday to Friday, 8:30 am–5:30 pm

About the Role

This role is ideal for candidates who enjoy both administrative coordination and interacting with customers in a professional environment.

Key Responsibilities

Administrative Support

* Manage administrative functions within the Case Management System, including user role assignments, category maintenance and basic report generation.

* Coordinate and manage corporate gift administration.

* Process the addition and removal of billing contacts for organisations.

Mail & Courier Coordination

* Prepare and process outgoing local, registered and overseas mail.

* Coordinate courier pickups and deliveries while maintaining accurate records.

* Monitor and follow up to ensure timely collection and delivery.

Customer Service

* Respond promptly and professionally to customer enquiries across various service channels within established service levels.

* Assess enquiries and route or escalate cases to the appropriate teams based on standard procedures.

* Deliver excellent customer service while ensuring accurate and timely case resolution.

Requirements

* Minimum GCE 'O' Level with relevant working experience, or a Diploma in any discipline.

* Prior experience in customer service, administration or a similar support role will be an advantage.

* Comfortable using Microsoft Office applications, especially Excel, and able to learn new systems quickly.

* Good verbal and written communication skills, including the ability to draft professional and empathetic emails.

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EA Reg. ID: R25157446 (Katherine Carlen)

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394