Livestream Assistant - #1167533

About the role

We run daily live-selling sessions on TikTok Shop and other social commerce platforms for our home and lifestyle brands (HOUZE, Table Matters, Painting Matters). We're looking for a hands-on Livestream Assistant to support our hosts and production team before, during and after each broadcast — keeping sessions running smoothly, products ready, and data organised. This is a fast-paced, behind-the-scenes role for someone reliable, organised and adaptable.

Key responsibilities

• Set up and pack down the live studio: lighting, camera, props, product staging and displays.
• Prepare products, samples, pricing tags and promotion materials ahead of each session.
• Support hosts during live broadcasts — passing products, cueing segments, managing the on-screen setup and handling backend controls (pinned items, vouchers, links).
• Monitor and respond to the live chat, flag questions to the host, and track viewer comments.
• Record session data — sales, stock movement, viewership and engagement — and maintain accurate tracking sheets.
• Manage inventory for live sessions: stock counts, replenishment and reconciliation.
• Assist with off-site live sessions at roadshows, pop-ups and events, including transporting equipment and stock.
• Support content prep and post-session wrap-up (clips, notes, reporting).
• Use Claude AI and other tools to help draft scripts, product descriptions, summaries and reports.

About you

• Willing to know or learn Claude AI and other digital tools to support daily work (training provided; a keen, quick learner is what matters).
• Strong Microsoft Excel skills — comfortable with formulas, tracking sheets, data entry and basic reporting.
• Able to work weekends and public holidays (live sessions run across the week, including peak retail periods).
• Able to work irregular hours — early, late or split shifts depending on the broadcast schedule.
• Able to travel at short notice to off-site roadshows, pop-ups and event locations across Singapore.
• Organised, detail-oriented and dependable, with the ability to multitask under live, time-pressured conditions.
• Good communication skills and a team-player attitude.
• Comfortable with physical setup work (lifting/moving stock and equipment).
• Prior experience in livestream/e-commerce support, retail, events, production or admin.
• Familiarity with TikTok Shop / live commerce tools and mechanics.

About us

Sheldon Global Pte Ltd runs daily live-selling sessions on TikTok Shop and other social commerce platforms for our home and lifestyle brands (HOUZE, Table Matters, Painting Matters).