IT Assistant - #1167028

Key Information:

• Office located in North area, 2-way company transport provided at AMK & YCK MRT

• Mon to Fri 9am to 6pm, Sat 9am to 1pm

• Alternate Saturdays 9am to 1pm after 3 month probation

• Property management industry

• Candidates with short notice will be added advantage

Responsibilities:

• Provide onsite and remote technical support for hardware, software, network, and system-related issues.

• Maintain and support IT infrastructure, including computers, servers, networks, Wi-Fi, CCTV, endpoint security, access control, parking, and telephony systems.

• Monitor system performance and maintain network and endpoint security.

• Manage IT support requests through the company's ticketing system and ensure timely resolution.

• Perform software installations, system upgrades, backups, and preventive maintenance.

• Maintain accurate IT inventories, network diagrams, system documentation, and floor plans.

• Coordinate with external vendors and service providers for IT equipment and technical support.

• Perform other IT-related duties as assigned.

Requirements:

• Diploma in Information Technology, Computer Science, Business Information Technology, or a related discipline.

• Minimum 2 years of relevant IT support experience.

• Experience in Windows desktop and Windows Server administration.

• Good knowledge of Microsoft Office and Microsoft 365.

• Familiar with networking, Wi-Fi, CCTV, access control, telephony systems, and endpoint security.

• Knowledge of PHP, CSS, HTML, CMS, or website administration is an advantage.

• Strong troubleshooting and problem-solving skills.

• Good communication skills with a positive and service-oriented attitude.

Interested applicants, please submit your application now!

We regret that only shortlisted candidates will be notified.

EA License No.: 23C1461

EA Reg. No.: R1108254