TCM Assistant, Perennial Living - #1166382

Responsibilities:

Client Management:

• Attend to clients and perform front-desk duties including registration, manage appointments, coordinate follow-ups and payment collection

• Provide information about services, procedures, and pricing

• Assist with client inquiries and direct them to appropriate physicians

Clinic Maintenance:

• Manage inventory of TCM products

• Maintain a clean and organised clinic environment, ensuring that all tools and equipment are sanitized and ready for use

Treatment Support:

• Assist TCM Physicians with various procedures

• Ensure that all clinical supplies are stocked and prepared for treatments

• Support physicians during therapies

• Monitor patient progress and note changes to inform physicians

• Any other duties as assigned

Requirements:

• GCE ‘O’ Level or equivalent, preferably with 2 years of relevant experience in a TCM clinic or healthcare setting

• Strong interpersonal and communication skills

• Customer service-oriented with a polite and professional demeanor

• Ability to work well in a team and independently

• High attention to detail and commitment to maintaining patient confidentiality

• Possess passion and interests in TCM or healthcare industry

• Able to commit to a 5.5-day work week