Training Admin Executive x2 / AMK / 5D week! - #1166082

Training Admin Executive x2 / AMK / 5D week!

- To provide Training administration support Adult Educators (AE) and learners subscribed to ALL WSQ programmes.

- Managing of all service requests (Withdrawal, Rescheduling (Training/Assessment), Re-assessment and Deferment).

- Checking and verifying learner’s attendances, past module results and approving of current module results in training management’s system.

- Attending to all queries sent via Customer Service Relationship Management System (CRMS) within a day.

- Ensure that enrolment and attendance via TPG is captured promptly.

- Any other Ad-Hoc duties that are training administration related

Requirements

- ITE certificate holder or higher with at least 2 years of experience in customer service and training/operations management.

- Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance.

- Possess good decision-making and problem-solving abilities to respond to complaints and queries

- Strong attention to details, with good organizational and multi-tasking ability, with the ability to write and communicate clearly.

- Team player, adaptable, receptive to change and able to thrive in a fast-paced environment.

Interested applicants, please click “Apply Now” or email your detailed resume (MS Word or PDF) to:
rec••••@tempserv.com.sg

Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Isabel Wee/EA Personnel No: R26160338