Quality Assurance Specialist - #1165759

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Develop and implement QA procedures and standards for warehouse, transportation, and last-mile delivery activities.

• Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.

• Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning.

• Collaborate with warehouse, operations, and customer service teams to address quality-related concerns.

• Maintain accurate records of inspections, audits, incidents, and improvement actions.

• Monitor compliance with internal SOPs, customer requirements, and relevant regulations.  

• Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.

• Support the onboarding and training of operations teams on quality standards and procedures.

• Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement

Requirements:

• Relevant Diploma in Logistics or Warehouse Management

• 3 years in a 3PL environment

• Hands-on experience and knowledge in warehouse management system, warehouse operations and order processing.

• Possess leadership quality, team player, meticulous, dedicated

• Good interpersonal and communication skills; Able to perform effectively in a high-pressure environment

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to car••@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 ••••747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz