Operations Officer – Air Import - #1165131

CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products and providers all around the world. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air and logistics solutions.

About The Role

The incumbent will be part of a team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What You Will Be Doing

• Co-ordinate surveys between Front Line CS and appointed clearance vendor (Both Terminal and A2A shipments)

• Arrange terminal survey documents & survey fee EPV

• Survey pictures download, re-mark file names and segregate respective terminal survey pictures per shipment basis

• Submission of Letter of Intention (LOI) to file claim

• Shipment notification – phone calls to other agents for goods arriving CEVA consolidation

• Handle cargo release documents and buy permits to other agents

• Handle import billing / receipts for other / outside agents after cargo release and permit on behalf charge

• Update listing and post check of pre-assigned cheques utilization

• Communicate with CEVA’s clearance vendor on cold room / cargo irregularity survey arrangement or storage matters

• Document scanning into system (Survey Reports, survey receipts, claim submission)

• Follow up on BUP discrepancy, pictures download / housekeeping & send email notifications of claim intentions to CEVA origin station

• Ensure and prepare required documentations necessary for the release of import shipments

• Validate and clarify on any dispute on vendor charges for import shipments

• Any other duties assigned by the management

• QHSE

  • Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency

  • Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility

  • Ensure the compliance with applicable legal requirements

The successful candidate

• Minimum GCE ‘O’ levels

• 2-3 years experience in Air Import operation

• Able to work over-time when required

• Good written and spoken English

• Possess excellent communication and interpersonal skills

• Meticulous and attentive to details

• Cargowise knowledge will be an advantage

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.