Solutions & Services Sales Specialist - ServiceNow - #1164895

About Lenovo

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built a full-stack portfolio across devices, infrastructure, software, and services.

Within Lenovo’s Solutions & Services Group (SSG), the Digital Workplace Solutions (DWS) organization is expanding its global ServiceNow Practice to drive platform-led enterprise transformation.

Role Summary

We are seeking a Senior Services Sales Domain Specialist – ServiceNow to drive growth across strategic accounts by leading complex, large-scale transformation deals.

This role focuses on shaping and closing consulting-led ServiceNow engagements, positioning end-to-end capabilities across advisory, implementation, and managed services. You will work closely with global sales, consulting, and partner teams to expand Lenovo’s footprint and deliver business outcomes for customers.

Key Responsibilities

• Own the end-to-end sales lifecycle for complex ServiceNow-led transformation deals, from opportunity identification to closure

• Build and expand relationships with C-level stakeholders, positioning Lenovo as a strategic transformation partner

• Develop outcome-based value propositions integrating ServiceNow with Lenovo’s consulting, implementation, and managed services

• Collaborate with sales, solution architects, consulting, and delivery teams to structure differentiated solutions

• Identify and drive cross-sell and upsell opportunities across the Digital Workplace Solutions portfolio

• Partner with ServiceNow and ecosystem alliances to accelerate pipeline and co-sell opportunities

• Lead solution positioning for enterprise workflow transformation across IT, HR, and customer operations

• Represent Lenovo at executive briefings, industry forums, and client engagements

Skills & Experience

Must-Have

• Proven experience in enterprise IT services sales, with a focus on ServiceNow or similar SaaS platforms

• Strong track record of closing large, complex, multi-year transformation deals

• Deep understanding of ServiceNow platform capabilities and workflow automation

• Experience in consulting-led and solution-based selling

• Ability to engage and influence C-suite stakeholders

• Strong commercial acumen and pipeline management skills

Good-to-Have

• Experience working in global or matrixed organizations

• Exposure to Digital Workplace / ITSM / HRSD / Customer Workflow solutions

• Familiarity with alliances and partner-led sales models

• Experience selling managed services and platform-led transformations