Call Centre Officer - Automobile - #1164555
HR Focus
Location: Ubi Road
Salary: Basic $2,400 – $2,500 + Overtime when required
Rest Day: Every Sunday
Working Hours:
Mondays to Fridays: 8:00am – 5:30pm
Alternate Saturdays: 8:00am – 12:00pm
Key Responsibilities
Answer and manage incoming calls from customers.
Arrange servicing or repair appointments.
Assist service advisors with call centre matters.
Make reminder calls for service due dates and propose scheduled appointments.
Respond to customer requests for servicing appointments.
Contact customers regarding recalls or service campaigns.
Perform routine administrative duties and ad hoc tasks as assigned.
Requirements
Customer service experience with strong interpersonal skills.
Service-oriented attitude: High level of professionalism and customer focus.
Positive personality: Hardworking, outgoing, and enthusiastic.
Flexibility: Comfortable with overtime work when required.
Company: HR Focus
EA Licence No.: 13C6829
Agent ID: R1439055
Consultant: Lydia Zhu
We regret that only shortlisted candidates will be notified.
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