Call Centre Officer - Automobile - #1164555

Location: Ubi Road
Salary: Basic $2,400 – $2,500 + Overtime when required

Rest Day: Every Sunday
Working Hours:

• Mondays to Fridays: 8:00am – 5:30pm

• Alternate Saturdays: 8:00am – 12:00pm

Key Responsibilities

• Answer and manage incoming calls from customers.

• Arrange servicing or repair appointments.

• Assist service advisors with call centre matters.

• Make reminder calls for service due dates and propose scheduled appointments.

• Respond to customer requests for servicing appointments.

• Contact customers regarding recalls or service campaigns.

• Perform routine administrative duties and ad hoc tasks as assigned.

Requirements

• Customer service experience with strong interpersonal skills.

• Service-oriented attitude: High level of professionalism and customer focus.

• Positive personality: Hardworking, outgoing, and enthusiastic.

• Flexibility: Comfortable with overtime work when required.

Company: HR Focus
EA Licence No.: 13C6829
Agent ID: R1439055
Consultant: Lydia Zhu

We regret that only shortlisted candidates will be notified.