Quality and Halal Roving Officer - #1164377

About Us
We are a leading chain soymilk brand with over 90 outlets across Singapore, dedicated to delivering high-quality products and excellent customer experiences. We are looking for a proactive and detail-oriented Quality and Halal Roving Officer to ensure our outlets consistently meet operational, quality, and compliance standards.

Job Summary
The Quality and Halal Roving Officer will be responsible for conducting quality audits, ensuring food safety compliance, and managing Halal certification requirements across all outlets. This role is key to maintaining operational excellence and upholding our brand standards.

Key Responsibilities

Quality Assurance & Audits

• Conduct regular outlet audits to ensure compliance with brand standards, SOPs, and hygiene requirements.

• Identify gaps, provide corrective action plans, and follow up on improvements.

• Collaborate with Operations and R&D teams to maintain product quality and consistency.

• Perform mystery shopper evaluations or quality spot checks where required.

Halal Compliance & Food Safety

• Support and coordinate Halal certification processes and renewals for all outlets.

• Conduct Halal compliance checks and ensure all outlets adhere to MUIS guidelines.

• Monitor and document food safety practices, including storage, preparation, and serving processes.

Reporting & Documentation

• Prepare and submit audit reports, training records, and compliance documentation.

• Track outlet performance in quality and training KPIs, and report findings to management.

Requirements

• Diploma or higher in Food Science, Hospitality, or related fields.

• Minimum 2 years of relevant experience in F&B quality assurance or operations.

• Knowledge of food safety regulations, Halal compliance, and hygiene standards.

• Strong communication, presentation, and interpersonal skills.

• Detail-oriented, organized, and able to manage multiple outlets across Singapore.

• Willingness to travel frequently for outlet visits.