Changi Passenger Service @ Changi Airport - #1164188

Working Hours / Location:

• Working Days: Work 4 days Off 2 days

• Working Hours: 0530 - 1530 & 1500 - 0100

• Location: Changi Airport

• Basic + Allowances + Incentives!!

Job Scope:

• Assisting passengers and visitors with queries and directions

• Sharing flight information and recommending airport dining & retail options

• Responding to inquiries via calls, emails, chatbot, and social media

• Handling on-site incidents and medical emergencies professionally

• Supporting daily operations and taking on ad-hoc duties as needed

Job Requirements:

• Min GCE ‘N’ Level qualification

• Min 1 year of customer service experience

• Confident, approachable, and comfortable interacting with passengers from diverse backgrounds

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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EA License No: 90C3494 | EA Personnel No: R22110160 | EA Personnel Name: Lim Wei Qi