People and Culture Executive - #1164145

Description:

At PARKROYAL COLLECTION Marina Bay, our people are the heart of our hospitality. We are looking for a People & Culture Executive who is passionate about creating a positive employee experience and supporting our people throughout their journey with us.

Reporting to the Director/Manager, People & Culture, you will support the day-to-day operations of the People & Culture function across recruitment, onboarding, employee engagement, HR administration and offboarding. This role is ideal for someone who enjoys working with people, is organised, and thrives in a dynamic hospitality environment.

Duties and Responsibilities:

Talent Acquisition

· Support the recruitment process for assigned departments, including preparing job descriptions, posting vacancies, screening applications, coordinating interviews and conducting reference checks.

· Prepare recruitment documentation and obtain the necessary hiring approvals.

· Process work pass applications, renewals and security bonds for foreign associates.

· Coordinate pre-employment documentation and ensure all employment records are complete before commencement.

Pre-Onboarding and Onboarding

· Coordinate the end-to-end onboarding process to ensure a smooth and positive onboarding experience.

· Arrange pre-employment requirements including system access, staff ID cards, medical insurance enrolment, uniforms and associate privileges.

· Coordinate departmental onboarding plans and ensure all onboarding activities are completed.

Culture & Employee Experience

· Support the planning and execution of employee engagement activities, appreciation events and wellness initiatives.

People Partnering

· Build positive working relationships with department leaders and associates.

· Provide timely HR administrative support and guidance on routine HR matters.

· Escalate complex employee relations matters to the Director, People & Culture where appropriate.

HR Operations

· Maintain accurate employee records and ensure HR documentation is updated in a timely manner.

· Ensure HR processes are administered accurately and in compliance with company policies and employment legislation.

· Process medical insurance enrolment, work injury reporting and other employee administration.

· Monitor the renewal of work passes for foreign associates and coordinate timely submissions to ensure continued compliance.

· Prepare regular HR reports for management reporting.

Administration

· Raise purchase requisitions and monitor invoices relating to People & Culture activities.

· Prepare monthly reports including Foreign Worker Levy submissions and other HR metrics.

· Coordinate with Finance and other departments on HR-related administrative matters.

· Assist associates with the reservation of attraction passes and respond to general HR-related enquiries.

Offboarding:

· Coordinate the end-to-end offboarding process, including resignation documentation, exit clearance and exit interviews.

· Ensure final salary payments, leave encashment and offboarding documentation are completed accurately and within stipulated timelines

Projects & Continuous Improvement

· Support HR projects, process improvement initiatives and new programmes as assigned.

· Participate in company-wide initiatives that enhance operational efficiency and employee experience.

· Perform any other duties assigned by the Director/Manager, People & Culture

Requirements:

· Diploma or Degree in any discipline.

· At least one year of HR experience, ideally in hospitality or service-oriented environments.

· A people-focused mindset and genuine passion for hospitality.

· Someone who is dynamic, forward thinking and highly motivated.

· Meticulous with strong attention to detail.

· Collaborative team player who enjoys coaching and nurturing junior colleagues.

· Strong communication skills and the ability to build trusted relationships with stakeholders.

· Comfortable working in a fast-paced environment and adapting to change

What We Offer?

· A vibrant and inclusive work environment within Singapore’s first “Garden-in-a-Hotel.”

· Opportunities for career growth and development within Pan Pacific Hotels Group.

· Employee wellness and sustainability-focused initiatives.

· Associate discount when dining at any F&B outlets within Pan Pacific Hotels Group.

· Associate discount when staying at any Pan Pacific Hotels Group properties worldwide