Client Service Associate (Ang Mo Kio Hub) - #1163748

Who Are We:

Stroke Support Station (S3) is a nonprofit organization in Singapore dedicated to enhancing the quality of life for stroke survivors and their caregivers. S3 provides a range of programs focused on rehabilitation, empowerment, andcommunity reintegration. Through specialized activities, wellness programs, and caregiver support, S3 aims to foster physical, emotional, and social wellbeing.

The organization also advocates for stroke awareness and collaborates with healthcare professionals, volunteers, and partners to offer holistic, person-centered care for the stroke recovery journey.

You Will:

• Manage the registration of clients’ visit

• Collect payments and prepare invoices/receipts

• Schedule appointment for clients

• Manage transport services for clients

• Manage and maintain confidential clients’ information

• Handling phone calls and enquiries

• Receive deliveries and vendors

• Liaise with clinical team and other departments to fulfil work duties

You Are:

• Someone who have minimum a GCE "O" or "N" Level with 2 years of customer service experience

• Able to converse in English and other mother tongue languages due to the client group we are serving

• Able to work independently or in a team

• Experience in using Microsoft suite

• Possess excellent customer service and good interpersonal skill

• Patient and gentle disposition with empathy and strong listening and communication skills

• Attentive to details and meticulous in following up on customers’ requests

This role will be at Ang Mo Kio Hub and only shortlisted candidates will be notified.