Call Centre Agent (1 Year Contract) - #1163732

Responsibilities:

• Provide professional, personalised customer service by handling enquiries efficiently through phone and CRM channels

• Resolve customer issues and complaints promptly

• Maintain accurate records of customer interactions and updates within the CRM system

• Meet individual and team performance targets

• Provide customer feedback on processes, participating in cross-training, and contributing positively to team wellbeing and performance.

Requirements:

• Diploma

• Strong communication skills

• Able to work under pressure

• Able to accept theory-heavy training in the beginning

• Call Centre working experience would be a plus
  

Interested applicants, please apply below or send your resume to gov•••••••@recruitfirst.co

Only shortlisted applicants will be notified!

Tan Li Wen

Outsourcing Team

RecruitFirst Pte Ltd

E.A. 13C6342