Retail Sales Assistant - #1163432

Retail Sales Operations

• Engage walk-in customers, understand their needs and recommend suitable product.

• Demonstrate product features, basic setup, and functionality to enhance customer confidence in purchase

• Support store operations including handling of ePOS, merchandizing and maintenance of display

• Monitor inventory levels and highlight fast-moving or low-stock items

• Assist with receiving stock, unpacking, and ensuring proper storage

• Handle customer queries, exchanges, and after-sales support in line with company guidelines

• Maintain store cleanliness and ensure products are always well-presented

• Support in-store promotions, campaigns, and product launches

• Assist with any other duties as assigned by the Manager from time to time

Requirements

• Friendly and approachable with strong customer service mindset

• Willingness to learn product knowledge (model trains, buses, collectibles)

• Comfortable with hands-on demonstration and basic troubleshooting

• Able to work retail hours, including weekends and public holidays

• Prior retail experience is a plus, but not required

• Fresh graduates welcome; training will be provided.