IVD Service Engineer (In Vitro Diagnostic/ East/ AWS+Bonus) - #1162890

JOB RESPONSIBILITIES:

• Planning of corrective and preventive action visits for Singapore customers.

• Provide technical support to local (SG) customers as needed to ensure customer needs are met.

• Adhere to procedures and processes to ensure department’s KPI are met.

• Report issues and customer feedback to his supervisor or regional support team on a monthly basis.

• Manage key accounts that are being assigned.

• Review and maintain spare parts in own c-location needed to support local operations.

• Provide 24hrs standby for local customers on a weekly rotational basis.

• Any other matter as requested by team leader .

Job Requirements:

• ITE or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent

• Minimum 3-5 years or more of relevant field service experience in In Vitro Diagnostics or medical devices.

• Experience in handling Hematology, Coagulation, Urinalysis products an added advantage.

• Prefer to have experience in handling medical devices including troubleshooting and servicing.

• Must be PC literate and able to provide technical support for IT products.

• Conduct with professionalism with strong interpersonal skills and customer focused.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref••@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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