Customer Service Officer (LiveChat/Call) (1 Year Contract) #Insurance #NKC - #1161986

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.

• Resolve complaints and issues at the first touchpoint wherever possible.

• Maintain accurate records of interactions in the CRM system.

• Ensure timely follow-up on enquiries and escalate when necessary.

• Assess appeals and provide recommendations to management.

• Support additional duties during operational needs or peak periods.

Interested applicants may email resume to kel•••••••@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted