Customer Service Assistant (Backend Support) - #1161666

Why Join us?

• Join a subsidiary of an SGX-ST listed company with a stable business foundation and growth opportunities

• Receive variable performance bonus, medical, and dental benefits

• Work in a supportive environment with on-the-job coaching and hands-on exposure

Responsibilities

• Prepare and process delivery orders and invoices accurately and promptly

• Coordinate delivery arrangements with logistics personnel to ensure timely fulfilment

• Handle credit note processing and stock transfer transactions

• Process documentation for returned goods and ensure records are complete

• Submit e-invoices according to customers’ requirements

• Attend to customers’ enquiries and service requests in a professional manner

• Ensure all outstanding documents are updated, properly filed, and maintained in compliance with ISO documentation requirements

Qualifications

• Minimum GCE ‘O’ Level qualification

• At least 1 year of relevant experience in backend customer service or sales support

• Familiarity with SAP or other ERP systems will be an added advantage

Other Information

• Work location: 2 Pandan Road, Singapore 609254

• Working hours:

  • Monday to Friday: 8.30am to 5.30pm

  • Alternate Saturday: 8.30am to 12.30pm

• One-way transport pickup provided from Clementi MRT