Passenger Service Ambassador [Full-time] #2105 - #1161432

Join one of the most recognized names in the aviation industry and be part of a team dedicated to delivering smooth, memorable experiences for travelers from around the world.

Job Scope:

• Assisting passengers and visitors with queries and directions

• Sharing flight information and recommending airport dining & retail options

• Responding to inquiries via calls, emails, chatbot, and social media

• Handling on-site incidents and medical emergencies professionally

• Supporting daily operations and taking on ad-hoc duties as needed

Job Requirements:

• GCE ‘N’ Level qualification

• Minimum 1 year of customer service experience

• Confident, approachable, and comfortable interacting with passengers from diverse backgrounds

• Willing to work rotating shifts

If you are interested, please submit your application here.

We appreciate your application and will notify you if you are shortlisted for the role.

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EA License No: 90C3494 | EA Personnel No: R21102746 | EA Personnel Name: Tay Hui Huang